Me too Don i snapped the winder handle spindle on an undertaker. Emailed svendsen and 2 days later got a new spindle handle and all accessories absolutely no quibble whatsoever. Just proves what a great choice Okuma was.
Ady all my reels bar three, two which are Wychwood Equinox Big Pits and the other a Daiwa closed face have been Shimanos of which I have six. Great reels no problems but getting more and more pricey. I heard so many people raving about Okuma that I decide to give them a go and sods law I got two that had niggly little faults but the after sales service was second to none.