Shakespeare

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Ziptrev

05/10/01 - 18/10/02
In Memoriam
Joined
Oct 5, 2001
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1,482
I recently reported that I had dropped and broken my new scales, which were less than 6 weeks old.
I bought these from Tackleworld UK via the internet and on contacting them by E-Mail, they gave me Shakespeares Redditch address and suggested I contacted them direct.
I simply wrote a letter of explanation and asked for repair costs if necessary (as I dropped them) and posted it off with the scales last tuesday.
On returning home today, exactly a week later, I found a brand new replacement set of scales awaiting me at no cost!
These were priced at 26.00, plus 5.00 p and p via Tackleworld UK and I can highly recommend both the scales (Simon R posted how accurate he found them)and the suppliers and of course Shakespeare for their excellent back-up service.

Thanks to all concerned
http://www.tackleworld.co.uk/
http://www.shakespeare-fishing.co.uk/
Trev

Ziptrev
Enough! I'm off!





Edited by - Ziptrev on 03 September 2002 6:14:22 PM
 

angler-mark

Regular member
Joined
Jul 25, 2002
Messages
770
Nice one Trev, and well done "Shakespear's of Redditch" for the speedy reply and the understanding way it was handled.


Tight Lines

Mark
 
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