We stay in Prem inns quite a lot, mostly in London, and have maybe been lucky as they've been very good. I had to laugh about the time we stayed in The Adelphi in Liverpool though. We got to our room, and as I opened one of the dresser drawers to put a few bits in, the front fell off and landed right on my big toe. I honestly thought it was broken as it hurt that much, when I reported it to the bloke behind the desk, he laughed. I almost went for him I was that mad, and the wife and our friends had to calm me down. I ended up getting an upgrade on our next visit which was already booked, maybe should have taken it further but couldn't be arsed.