- Joined
- Jul 4, 2019
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- 17,434
Have you ever messed up something at work, made mistakes that got you in trouble?
A couple of things I've done recently for the same agent that gives me a lot of work that have been playing on my mind.
1) Did a checkout inspection for them. Tenant had done the house up a bit and I remember from doing the inventory he'd left it in better condition than what he received it, so I whizzed round with the inventory and stated a lot of things were 'as per inventory'. Turns out the landlord had sold on a few items from the shed, strimmer, lawnmower, leaf blower etc and I put 'as per inventory' so he wasn't very happy about that. He also wants me to check the loft. The loft wasn't on the inventory so I didn't. Standard procedure for me. I've been doing a few 'viewings' at this house so been there a few times and there's no pole to access the loft hatch. Landlord is adamant it's under the stairs so wants me to go back to check the loft.
2) Big mistake this one. I had to hand over keys to a tenant and part of that is you have to do a 'right to rent' check. This agent never tells the tenant to bring ID so it's 50/50 if the tenant actually brings any. It's meant to be a Passport or a Driving License and some other form of ID like Birth Certificate or Utility Bill. I was in a bit of a rush at this one, had driven all the way to Coventry to do the job, so when the tenant pulled out his British Army ID card I just photographed that, handed over the keys and moved on as I couldn't be bothered to have to tell him I couldn't hand over the keys.
Both my fault and could be costing me future work with this agent as they're pretty angry about it. Anything you've done similar? Messing up at work?
A couple of things I've done recently for the same agent that gives me a lot of work that have been playing on my mind.
1) Did a checkout inspection for them. Tenant had done the house up a bit and I remember from doing the inventory he'd left it in better condition than what he received it, so I whizzed round with the inventory and stated a lot of things were 'as per inventory'. Turns out the landlord had sold on a few items from the shed, strimmer, lawnmower, leaf blower etc and I put 'as per inventory' so he wasn't very happy about that. He also wants me to check the loft. The loft wasn't on the inventory so I didn't. Standard procedure for me. I've been doing a few 'viewings' at this house so been there a few times and there's no pole to access the loft hatch. Landlord is adamant it's under the stairs so wants me to go back to check the loft.
2) Big mistake this one. I had to hand over keys to a tenant and part of that is you have to do a 'right to rent' check. This agent never tells the tenant to bring ID so it's 50/50 if the tenant actually brings any. It's meant to be a Passport or a Driving License and some other form of ID like Birth Certificate or Utility Bill. I was in a bit of a rush at this one, had driven all the way to Coventry to do the job, so when the tenant pulled out his British Army ID card I just photographed that, handed over the keys and moved on as I couldn't be bothered to have to tell him I couldn't hand over the keys.
Both my fault and could be costing me future work with this agent as they're pretty angry about it. Anything you've done similar? Messing up at work?