Was on Maver Larford Lakes on Wed and broke my Maver 401 on the 5th section. I was staying for 3 days so I spoke to Julian who runs the complex and he sorted a replacement section to be brought down to the lake on the Thursday. Now Maver UK do NOT sell direct to the public and all the nearest tackle shops never had one in. Mal at Maver in Redditch agreed to sort things out for me and Amy Briscoe personally delivered the section to me at Larford the next morning at 09:00AM......now that is good customer service!!!