- Jul 23, 2020
I'm honestly very happy with the z36 Elite, but for the drawers. I was hoping for a better response from TackleUK about my issue (and many more of their faulty products), yet as previously mentioned their support is so slow, no phone contact and they simply reply with 'we don't have an EU return policy'. I understand so much, but for a £64 replacement item, with videos and fill details provided to themselves and MAP, I would have thought it simply good customer service to arrive a replacement part or simply pay for the return delivery of said replacement part. They have since requested I return the entire unit at my own expense so they can replace the part. They didn't reimburse my return of the Preston kitsafe which was faulty either, and expect me to layout 80+ euros to return the entire box which I fixed with double sided tape! Rant aside, is an excellent Vic with excellent accessories and it's light too, although I haven't filled it full of tackle, I'm pretty minimalist on the bank. Just a complete shame for this design fault/oversight and lack of customer care from TackleUk. They also have an extremely high postage cost compared to their competitors AD.apologies if hijacking the thread......its interesting to see these issues with the MAP seatboxes. I was looking to change/upgrade my maver 25mm signature (excellent box) and seriously considered the MAP Z30. Saw a few negative reviews about poor workmanship of seats and splitting covers so slowed myself down a bit and then had the chance to see a Z36 "in the flesh". It looked a nice box but it didnt feel like a £600 plus box....In the end I plunged for a Garbo D36 on special offer for £495. An absolute bargain iMho and its half the weight (or feels like it) of my Mxi.
Anyone else disappointed with their MAP ?