Help - computer problem

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rob27

peg nine
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Jan 27, 2002
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637
I have to make this quick as I keep getting cut off the internet every couple of minutes.
I keep getting an error message saying
Remote procedure call
RPC service teminated unexpectedly
This computer will shut down in xx seconds
Send error report Don't send error report

Anybody help please? I haven't a clue what it means

http://www.geocities.com/stillwatercoarseangler
 

les middy

'Navigator'
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Jan 2, 2002
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589
N- A- C

or
not a clue

les

I like work. It fascinates me. I can sit and look at it for hours.
 

Lid

Regular member
Joined
Nov 4, 2002
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Don't know off hand. What operating system are you running?

It might be this : http://www.computing.net/hardware/wwwboard/forum/15396.html

Response No. 8 looks promising!

Lid [:)]
 

Barrie44

' The Hulk '
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What O S you using and when did the reboot fault first start?


Datafile4.asp



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rob27

peg nine
Joined
Jan 27, 2002
Messages
637
thanks for your help everyone

It is windows xp pro which was installed on the computer when I had it sometimes but not always I am getting the mesage

I have received this message also in a windows pop up box:

Generic host process for win32 services
Generic host process for win32 services has encountered a problem and needs to close.
We are sorry for the inconvenience

Send error report, dont't send error report etc

When I go to technical information these files where there
C:DOCUME~1RICHAR~1LOCALS~1TempWER3.tmp.dir00svchost.exe.mdmp
C:DOCUME~1RICHAR~1LOCALS~1TempWER3.tmp.dir00appcompat.text



oH WELL TIME O reconnect as it is happening now after about 3 mins on net

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rob27

peg nine
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Jan 27, 2002
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637
first started tonight when I tried to connect about 7.30pm

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Newt

'Lures Rule!!'
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Jan 19, 2002
Messages
1,385
RPC = remote procedure call = a technical trick used by programmers to allow programs to work when pieces are located on different servers. I'll spare you the tech details since they are of no interest here.

Worst case is that you've been hit by a particularly nasty virus that is active right now - causes buffer overflow and makes RPC service crash. Simple enough to check for but if you find you have a problem, it won't be pretty to fix.

In the root folder (as c: for instance or what ever drive windows is loaded to), look for the following files. If they are there you likely have a problem.
empty.cat
ole32.dll
rpcrt4.dll
rpcss.dll
spmsg.dll
spuninst.exe
update.exe

Also, do the following
start~run~cmd
netstat -A
and look to see if you have an entry that your PC is "listening" on port 33571. If so, you have been hacked and need to fix things soon.

If neither of the above you may just have a problem with the Operating System where a file or two went bad. Easy enough to fix if you have your XP install CD.
start~run~cmd
sfc /scannow

This will scan all your system files and check for any that are bad or the wrong version. If any are found they will be replaced from good files on the CD.

If any files are replaced and your CD is an original XP but you have installed a service pack or hot fixes, those will need to be applied again.

Newt Vail, Concord, NC. USA
Datafile3.asp
 

rob27

peg nine
Joined
Jan 27, 2002
Messages
637
thanks
there is no 33571 port there

but loads of others are listening whatever that means - is this a problem

I am now going to check the files you said
thanks

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rob27

peg nine
Joined
Jan 27, 2002
Messages
637
after searching for the files you suggested i found;

1 spmsg.dll
1 update.exe
1 mciole32.dll
3 ole32.dll
3 rpcrt4.dll
3 rpcss.dll

Help! what do I do and what are they?

I have done a virus check on my hard drive using a trial version of panda titanium anti virus and it says that there is no viruses found
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Last edited:

Trevski

Regular member
Joined
Sep 2, 2002
Messages
552
rob, you aren't on Blue Yonder/NTL broadband by any chance are you?

There was a nationwide problem with one of their control servers that was
crashing peoples PCs with XP on via a rouge RPC call.

I had a call last night from our Sales Manager who's laptop kept shutting
down with EXACTLY the same problem.



_________________________________________
Datafile4.asp
 
Last edited:

Trevski

Regular member
Joined
Sep 2, 2002
Messages
552
Oh, and install the patch that has been posted by newt. (here)

You wont get the problem again.



_________________________________________
Datafile4.asp
 
Last edited:

Dave

Red Leader
Staff member
Site Supporter
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Aug 8, 2001
Messages
65,290
Try running "services.msc" in run and there find the RPC(Remote procedure call) and then stop that and disable it and also go to the "recovery" tab on the same RPC window and get the three lines which says " Reboot the computer " and change that to " take no action ".
If you are not intending the stop RPC then you can try going to the recovery tab and then putting up take no action in all the three options over there... That should fix it...

Then try getting the patch and installing it....
Could be found on:

Click Here


Dave
Datafile2.asp


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rbracewell

Member
Joined
Aug 7, 2003
Messages
39
Hi,

Dont know if this helps but the following link talks about an RCP virus doing the rounds at the moment: http://www.theregister.co.uk/content/56/32286.html

The text of the article begins:
A worm that exploits a critical Remote Procedure Call (RPC) flaw to infect vulnerable Windows machines is spreading rapidly across the Internet this morning.

It goes on to talk about fixes etc.

Hope it helps

RoB

--
RoB
 
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