Fisherman’s Friend

Simon Walsh

Regular member
Site Supporter
Jan 24, 2005
Yesterday I placed an order with Tony the owner of Fisherman’s Friend for a Diawa Air Z 16 metre pole with the more power packaged, plus a short 4 and elastic, dacrons and puller beads. Arrived today brilliant service.
Upon opening the hold-all around tea time tonight to check everything, the Phex was missing. Left a message on their answer phone explaining the missing Phex. Thinking I’d get a call back in the morning.
Around 7.50 this evening, Tony called me and said he would post it out tomorrow morning.
Absolutely brilliant customer service and a lovely man to speak to as well.
On a side note, the pole was cheaper than anywhere I’d seen whilst looking, but to offer the customer service was the icing on the cake.
Thank you Tony👍