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C.A.T.C.H.
Life Member
Derbyshire
England
Member Since
16 March 2005
Posts: 563
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 Posted - 23 August 2009 : 4:20:21 PM
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Got to mention that Middy the company recently were very good with there service when my Big Gob keepnet angle lock bust. With the net being just over 2 years old I wasnt holding much hope of getting anything done.
They originally , via email, said that I should contact the shop I bought it from and ask for a replacement net.
This I did and after speaking to the shop on the phone they refused to have anything to do with the net stating it was too old to consider for a replacement. They said that Middy were not particularly good at after sales service and I wouldnt get a replacement lock as the nets were manufactured "off site" and no stock/parts are held by them.
Well one email later and Middy said they would send me a replacement angle lock which arrived 2 days later.FREE....
Not bad service in my opinion and worthy of a mention.
T.
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