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jackrus555
Member
  
Humberside
Swaziland
Member Since 16 March 2008
Posts: 74
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Posted - 20 May 2008 : 2:18:19 PM
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Ive just bought the new margin pole xrs2k4 from Tri-cast.With all new poles from tri-cast you get a free top kit.Well thats what i thought.So the day finally arrives i get the tube brought to my house.With great anticipation i opens the tube only to find one bit of a power top two.So im looking in the tube like a daft p--- thinking wheres the other bit. Well theres not one, have they forgot to to put it in. I then ring tri-cast up and was told thats all you get, and if you want a full power top two you will have to buy the other bit.OK im not skint, but the margin pole was £250 which is not cheap. When you go on to their site tri-cast about us carefully read the wording, on a pole it says kit, on a margin pole it says top. Just another ploy to get more money out of you.Any comments please
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MatNewman
Mat
    
Lancashire
United Kingdom
Member Since 11 April 2008
Posts: 680
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Posted - 20 May 2008 : 2:21:55 PM
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| Which part of the power top 2 do you get? I'm not sure what you mean from your description. Do you mean that you dont get any tops at all or do you get 1 power top and also a spare "part" of a power top? |
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matchstickman25
it remains hidden
    
Durham
Member Since 24 May 2007
Posts: 3831
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Posted - 20 May 2008 : 2:25:27 PM
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| i would return it |
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jackrus555
Member
  
Humberside
Swaziland
Member Since 16 March 2008
Posts: 74
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Posted - 20 May 2008 : 2:47:59 PM
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| you dont get the bottom bit thats the one that goes into the main pole |
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mouse77
Life Member
    
Staffordshire
England
Member Since 29 October 2005
Posts: 7226
My Photo Album
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Posted - 20 May 2008 : 2:53:23 PM
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| Where did you buy it from? |
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jackrus555
Member
  
Humberside
Swaziland
Member Since 16 March 2008
Posts: 74
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Posted - 20 May 2008 : 3:02:07 PM
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| you get a full pole which includes one top kit.As part of the deal you get a voucher and when you send this to tri-cast they send you another top kit Not with their margin pole. You only get half a top kit. Hard to believe but true. |
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jackrus555
Member
  
Humberside
Swaziland
Member Since 16 March 2008
Posts: 74
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Posted - 20 May 2008 : 3:03:31 PM
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| tackle direct in goole |
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groundhog
Life's Survivor
    
Site Supporter
Shropshire
England
Member Since 30 January 2007
Posts: 6426
Status:
Jack of all trades Master of one.
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Posted - 20 May 2008 : 3:13:21 PM
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jackrus555,can you actualy use the pole as is?,reading your post's I suspect not, so return the pole and claim the refund,then go into a tackle shop and purchase one that you can use. By law item's have to be fit for their use and purpose. |
"Born to fish Forced to work" Common Sense is so Rare it Should be classed as a Super Power. It's not the fall that kills you- more the sudden stop at the end.
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jackrus555
Member
  
Humberside
Swaziland
Member Since 16 March 2008
Posts: 74
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Posted - 20 May 2008 : 3:19:46 PM
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| Sorry i did noy make it clear in the first post but i hope in post 3 i have |
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Alan76
Life Member
    
Merseyside
England
Member Since 18 December 2005
Posts: 432
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Posted - 20 May 2008 : 3:49:22 PM
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Tricast make first class poles but what lets them down compared to other leading manufactures is the amount of spare top sections supplied with there poles.But it looks like they are trying to resolve the problem with the realise of the Finesse. The margin pole will last a life time but for £250 I would at least expect three tops. |
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Bungee
Life Member
    
Lincolnshire
United Kingdom
Member Since 21 May 2004
Posts: 2126
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Posted - 20 May 2008 : 8:34:47 PM
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Tri Cast make top quality kit, you know what you are getting before you buy...if you dont like the package, dont buy.
People seem to think the tackle industry owes us something. Its a business like any other. |
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Bungee
Life Member
    
Lincolnshire
United Kingdom
Member Since 21 May 2004
Posts: 2126
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badpegpicker
Proud to be a.....
    
Northamptonshire
England
Member Since 26 May 2006
Posts: 11224
My Photo Album
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Posted - 20 May 2008 : 8:54:10 PM
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I think what the poor chap is saying is that you get one FULL top kit with the pole. Then you send off a voucher to gain an extra top kit.
From what it sounds like, the voucher only entitles you (in the case of a margin pole) to one section of an extra top kit (which section Im not sure lol)that equates to HALF a top kit????!! Very odd.
Seems to me that half a top kit is as much use as no top kit. You cant use just the top section, if you elasticate through 2 sections, likewise, you cant use the second section for the same reason....hmmm. |
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Bungee
Life Member
    
Lincolnshire
United Kingdom
Member Since 21 May 2004
Posts: 2126
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Posted - 20 May 2008 : 9:05:21 PM
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| And the voucher is a bonus. Surely the pole was bought on its merits for being fit for purpose with supplied package, rather than the free items swaying his decision?? |
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matchstickman25
it remains hidden
    
Durham
Member Since 24 May 2007
Posts: 3831
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Posted - 20 May 2008 : 9:49:42 PM
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| sounds like a misleading product description to me. |
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jackrus555
Member
  
Humberside
Swaziland
Member Since 16 March 2008
Posts: 74
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Posted - 20 May 2008 : 10:21:53 PM
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| You dont get two top kits you get one and half a one. AND YES i did buy the pole on its merit as a strong pole,not for how many top kits it comes with.BADPEGPICKER you are right in what you say,and its the top one you get free.nearly all my gear is made by tri-cast because i know its good tackle.AND BUNGEE if i had to knowing what i know now i would still buy the pole again. BUT ! tell tri-cast what to do with something thats only fit for ( know i wont say it) sorry dave mikes had is little outburst. |
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Dave
Red Leader
    
Site Supporter
West Yorkshire
England
Member Since 08 August 2001
Posts: 27466
Status:
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Posted - 21 May 2008 : 1:00:33 PM
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From Tri-Cast:
Sir
Thank you for pointing this out to us here at Tri-Cast. We can fully assure you and all the anglers that we are not in anyway trying to mislead anyone with the spares that you get with the new XRS-2K4 POWER MARGIN POLE.
Having taken advice from our top international anglers that are consultants for our company, they informed us that on most occasions when using a margin pole and indeed when long pole fishing that the modern and most efficient way is to have only your long Power Top Section elasticated. Therefore as our advert clearly states we supply the angler with a spare POWER TOP SECTION. This section can be elasticated on its own and will fit directly onto the pole. There is no other section required at all. If you are elasticating the top two sections then the amount of elastic that can then be pulled out of the pole by a hard fighting lump of a carp will just take you into the margin snags and you will never get it out. The idea of fishing the margins for these big fish is to hit the bite quickly and firmly and for the pole to have the power to stop the fishing from getting into the snags etc.
Therefore our team of anglers fish with power elastic through the long top section only and with the strength of the pole get more fish in the net and in a shorter time.
We certainly have not and did not set out to mislead anyone, and the pole cannot without doubt be described as not fit for use.
Regards
Steve Hopkinson
Tri-Cast
So there you have it, that's why you don't get a spare second section, because you don't need one  |
Dave 
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fishdogmick
catch alot
    
Site Supporter
Lancashire
England
Member Since 16 July 2007
Posts: 4016
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MatNewman
Mat
    
Lancashire
United Kingdom
Member Since 11 April 2008
Posts: 680
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Posted - 21 May 2008 : 1:35:15 PM
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| You cant say fairer than that |
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CJROSCOW
Clint
    
Lancashire
England
Member Since 18 August 2005
Posts: 1017
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Posted - 21 May 2008 : 2:31:40 PM
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| well that clears it up, but by eck it must be a strong pole! imagine a barny rubble on a solid 20 through 1 section-squeeky bum time or what!!! this would be no good for me as I've always found that carp do need pulling out of the margin(just tighten the elatic a bit) but what happens when they power off into open water? The high doubles do this on our club water and getting em out of the reeds is not too bad put when they charge out is often the problem. Alot of the guys will fish with 20's through 4 sections, mulletto systems or at least red hydro through a long top 2. An elasticated no 1 would be useless, either the hook, line, or worse the fishes mouth would go ping. I've heard of no 14 laccys used through no 1's on canals for big chub but not for carp-does any one else do this? |
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jackrus555
Member
  
Humberside
Swaziland
Member Since 16 March 2008
Posts: 74
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Posted - 21 May 2008 : 3:08:25 PM
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| First i would like to thank you dave for getting in touch with tri-cast second i would like to apologise to tri-cast and any members i might have upset.The top tri-cast are telling you to elasticate measures 51 inches or 4ft 3. This might start a debate but ill leave this to other members. thanks for all your comments |
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